Is a charge created for every attempt, including failed or repeated ones?
It should be one charge per genuine verification submission, whether it passes or fails. Learn more
Is there a limit on billable attempts per individual?
No cap in our system today for the API. Learn more
Which statuses count as valid billable charges?
SUCCEEDED (captured), PENDING or PENDING_CAPTURE (will capture at the next billing run unless voided first). FAILED and VOIDED are not valid. A VOIDED row keeps its original amount on record for reconciliation but should be excluded from any total. Learn more
Can we retrieve full charge history for a contactId, with the verification reference on each charge?
Yes, GET /v1/charges?contactId=<id> is the right call, that's what generated the file you sent. Each row carries referenceId (the individual's id) and referenceType. One thing to fix on your side: the default page size is 20, Pass limit to fetch more. Learn more
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